Candle Care & Safety.
To make sure you get the most out of your candles.
CANDLE CARE
When lighting your candle for the first time, we recommend these few tips! These tips will allow your candle to have the best burn possible, and to ensure your candle lasts a long time!
one.
When burning your candle, be sure to burn it until the melt pool reaches all sides of the jar. This will take between 2 and 5 hours, depending on the size of your candle. This sets the melt pool to ensure your candle does not tunnel, and burns beautifully every time you light it!
two.
Never blow out your candle! Always snuff it out. When you’re finished burning your candle, place the lid on top. This will snuff out the flame which stops any soot from going into your candle.
three.
When you light your candle each time, remove the “bud” that may have formed on top of the wick. Gently tip it over into the sink or trash can and lightly remove the bud with your fingers. Trim the wick to 1/4” inch each time you light your candle. Make sure it isn’t any shorter than that as this may cause the wick to “drown” in the wax. You can use wick trimmers or nail clippers if you do not have a wick trimmer.
four.
For safety reasons, never burn your candle for more than 6 hours at a time. It may cause your candle to get too hot and possibly become a fire hazard. Never leave your candles unattended and always keep away from pets and children.
Thank you for supporting local!
- The West Coast Candle Co gals
FOLLOW OUR JOURNEY
Refund/Exchange Policy
Thanks for shopping at West Coast Candle Co
Due to the nature of our products we cannot refund your purchase.
We can however exchange your candle. We understand that sometimes we simply change our minds or the fragrance isn’t what we thought it would be. Within 30 days of purchase we will gladly exchange your candle for a different one if it is unused and in the same condition that you purchased it in.
If it was shipped to you, you are responsible for all shipping costs to return it to us and to have a new one shipped to you.
If you believe you have received a defective product, please contact us to give us a chance to make it right for you!
Sincerely,
Carol and Montana